At bdwine, your personal data is our most important asset. This privacy policy transparently explains what information we collect, why we collect it, and how we keep it secure.
At bdwine, we apply international-standard technology and policies to protect every user's data.
All your data is protected with 256-bit SSL encryption. From deposits to personal details, everything is transmitted through encrypted channels.
Your data is stored on internationally certified secure servers. No unauthorized party can access your information.
Bdwine never sells your personal data to third parties. No advertiser or commercial entity receives your information without your explicit consent.
You can view, correct, or request deletion of your data at any time. You retain full control over your own information.
Bdwine uses advanced fraud detection technology to keep your account secure. Any suspicious activity is identified immediately.
Bdwine complies with international data protection standards. Our privacy policy is reviewed and updated on a regular basis.
This privacy policy applies to the bdwine website, mobile app, and all related services. By creating an account or using our services, you agree to this privacy policy.
Bdwine collects certain information to deliver the best possible service and keep your account secure. We only collect what is necessary to operate our platform. The types of data we collect are outlined below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Payment Information | BKash/Nagad/Rocket number, transaction ID | Yes |
| Device Information | IP address, browser type, OS | Automatic |
| Usage History | Game logs, betting history, login timestamps | Automatic |
| Location data | Country, city (IP-based) | Automatic |
Bdwine never stores your full bank card number, PIN, or password. All sensitive payment information is always kept encrypted.
Bdwine collects information through various methods. The main sources are:
We follow a data minimization principle for every piece of information we collect — meaning we only gather what is necessary to provide our services.
Bdwine uses your information for the following purposes, each with a clear legal basis:
You consent to receiving promotional messages at the time of registration. You can opt out at any time through your account settings or by contacting support.
Bdwine follows industry-leading security standards to protect your information. Our security measures include:
How long your data is retained depends on its type. Generally, data is kept for the duration your account is active and then for up to 5 additional years as required by law.
In the event of a data breach, bdwine will notify affected users within the required timeframe and take prompt steps to resolve the issue.
Bdwine never sells your data. However, in specific circumstances, limited information may be shared with trusted third parties:
All third parties are contractually bound to comply with bdwine's privacy standards and may only use your data for the specified purpose.
Bdwine uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Until end of session |
| Functional Cookies | Language preferences, game settings | 1 Year |
| Analytics Cookies | Usage Pattern Analysis | 6 Months |
| Security Cookies | Fraud prevention, device identification | 3 Months |
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some services.
As a bdwine user, you have the following rights over your own data:
You can request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under specific conditions.
You may request a temporary halt on the processing of your data under certain circumstances.
You can request a copy of your data in a common, portable format.
You may object to the use of your data for specific purposes.
To exercise any of your rights, please contact our support team. We typically respond to requests within 30 days.
You may request deletion of your personal data at any time. However, certain data is legally required to be retained for a specified period.
Data Deletion Request Process:
Under AML and KYC regulations, certain transaction and identity records are legally required to be retained for a specified period (typically 5 years). Immediate deletion of such data may not always be possible.
Bdwine strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store data from minors.
If we discover that information has been collected from a minor:
If a parent believes their minor child has created an account on bdwine, please contact our support team immediately.
Bdwine may update this privacy policy from time to time. For any significant changes, we will notify you through the following channels:
Updated policies take effect 30 days after publication. Continued use of bdwine after changes come into effect will be considered acceptance of the new policy.
This privacy policy was last updated in January 2026. Contact support to obtain a previous version.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 48 hours.
Your privacy is our top priority. Thank you for trusting bdwine.